Privacy Policy
Updated: March 2023
At Vincent Industrial Supplies we are committed to safeguarding and preserving the privacy of visitors to our website.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. Please note that by making use of this site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We do update this Policy from time to time so please do review this Policy regularly.
Information we Collect
In running and maintaining our website we may collect and process the following data about you:
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
ii. Information provided voluntarily by you. For example, when you submit a Contact Form.
iii. Information that you provide when you communicate with us by any means.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
iii. To inform you of any changes to our website, services or goods and products.
iv. To bill you (and generate the associated documents) where you have requested billable services. NOTE that in such instances, your information will be passed onto our accounting software.
If you have previously purchased goods or services from us, we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
Storing Your Personal Data
In operating our website, it may become necessary to transfer data that we collect from you to locations outside of South Africa for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated correctly and is stored securely.
Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
i. In the event that we sell any or all of our business to the buyer.
ii. Where we are legally required by law to disclose your personal information.
iii. To further fraud protection and reduce the risk of fraud.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. Under no circumstances shall we allow use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information directly from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at dpo@vincentis.co.za .
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the South African Protection of Personal Information Act, you have the right to access any information that we hold relating to you. We will confirm whether or not we currently have any of your personal information stored on our systems at no-charge, but, please note, that we reserve the right to charge a fee of R100 to cover costs incurred by us in providing you with a record of that information. We undertake to delete any personal information that we have collected from you once it is no longer required for the purpose it was collected. Additionally, you may request, at any time, that we remove your personal information from our system. We will honour all such requests (or carry out automatic deletions) except where we are required by South African law to retain that information.
Please contact us with any such requests, or to request change to any of your information we currently have. Either use the details on the Contact Us page of this site, or send a communication directly to dpo@vincentis.co.za